Your Privacy Matters to eSIM Pathfinder Global

We are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and safeguard your information when you interact with our website, esim-alrialo.click.

1. Data Controller

The data controller responsible for the processing of your personal data on the website esim-alrialo.click is:

eSIM Pathfinder Global
Friedrichstraße 112, 10117 Berlin, Germany
Email: [email protected]
Phone: +49 30 2014 8827

As the data controller, eSIM Pathfinder Global determines the purposes and means of processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). We are dedicated to ensuring the security and confidentiality of the information you entrust to us.

2. Data Collected

When you interact with esim-alrialo.click, particularly through our contact form, we collect specific personal data to facilitate communication and address your inquiries. We limit the collection of personal data to what is strictly necessary for the stated purpose.

Information You Provide Directly:

Name: Collected when you fill out our contact form to allow us to address you personally.
Email Address: Collected via the contact form to enable us to respond to your inquiry and communicate with you.
Message Content: The text you provide in the contact form, which helps us understand your query and provide a relevant response.

We do not collect any sensitive personal data (e.g., health information, racial or ethnic origin, political opinions, religious beliefs) through our website. All data collected is provided voluntarily by you when you choose to use our contact form.

Automatically Collected Information:

Our website does not use third-party analytics tools, advertising pixels, or other technologies that automatically collect extensive personal data about your browsing behavior or device identifiers for tracking purposes. We prioritize your privacy by keeping automatic data collection to a minimum, primarily focusing on essential operational data as described in the "Cookies/localStorage" section below.

3. Cookies and Local Storage

Our use of cookies and local storage on esim-alrialo.click is strictly limited to functional purposes that are essential for providing a basic user experience and respecting your preferences. We do not employ tracking cookies, analytics cookies, or any form of advertising-related cookies.

What We Use Cookies/Local Storage For:

Cookie Consent Preference: We utilize local storage (or a small, non-identifying cookie) solely to remember your preference regarding cookie consent. This means if you accept our cookie policy, we store this information so you don't have to see the consent banner on every subsequent visit. This stored preference contains no personal data and is used only to manage the display of the cookie banner.

No Tracking or Analytics:

We explicitly do not use cookies or local storage for:

Tracking your browsing behavior across our site or other websites.
Collecting data for analytical purposes (e.g., visitor numbers, page views, bounce rates).
Personalizing content or advertisements.
Sharing data with third-party advertising networks.

You can configure your browser to reject cookies or notify you when a cookie is being sent. However, please note that some parts of our website may not function correctly if you disable cookies. Given our minimal use of cookies, this should not significantly impact your experience on esim-alrialo.click.

4. Legal Basis for Processing

Our processing of your personal data is based on specific legal grounds as required by the General Data Protection Regulation (GDPR). We ensure that every data processing activity has a valid legal basis.

Legitimate Interest:

When you use our contact form and provide your name, email address, and message, the processing of this data is based on our legitimate interest (Art. 6(1)(f) GDPR) to respond to your inquiries and provide customer service. Our legitimate interest lies in effectively communicating with our website visitors, addressing their questions, and improving our services based on feedback. We have carefully balanced our interests against your fundamental rights and freedoms, concluding that our legitimate interest does not override your privacy rights, especially given the limited scope of data collected and its intended purpose.

Consent:

For the use of local storage to remember your cookie consent preference, the legal basis is your explicit consent (Art. 6(1)(a) GDPR), which you provide by accepting our cookie policy. You have the right to withdraw this consent at any time by clearing your browser's local storage/cookies, though this would mean the cookie consent banner would reappear on subsequent visits.

We do not process your personal data for any purposes beyond those for which a legal basis has been established.

5. Data Sharing

eSIM Pathfinder Global is committed to safeguarding your personal data and maintaining its confidentiality. We do not sell, rent, or trade your personal data to third parties for marketing or any other commercial purposes.

Your personal data collected via the contact form (name, email, message) is processed internally by eSIM Pathfinder Global staff solely for the purpose of responding to your inquiry. We do not share this information with external entities unless required by law.

Exceptional Circumstances:

We may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to:

Comply with a legal obligation or respond to valid requests by public authorities (e.g., a court or government agency).
Protect and defend the rights or property of eSIM Pathfinder Global.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of users of the Service or the public.
Protect against legal liability.

Beyond these specific, legally mandated exceptions, your data remains within eSIM Pathfinder Global. We do not use third-party service providers that would require sharing your contact form data.

6. Retention Period

eSIM Pathfinder Global retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Contact Form Inquiries:

For personal data collected through our contact form (name, email address, message content), we retain this information for a maximum period of 12 months from the date of your last interaction. This retention period allows us to:

Effectively manage follow-up communications related to your inquiry.
Reference past inquiries to provide consistent and informed support if you contact us again about a related matter.
Address any potential disputes or legal claims that may arise from our communication.

After the 12-month period, or sooner if the purpose for which the data was collected has been fulfilled and there are no other legal obligations for retention, your personal data will be securely deleted or anonymized.

Cookie Consent Preferences:

The local storage entry used to remember your cookie consent preference is retained for a period necessary to ensure you don't repeatedly see the consent banner, typically for a year, or until you clear your browser's local storage/cookies. This data contains no personal identifiers.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data. eSIM Pathfinder Global respects these rights and is committed to assisting you in exercising them. You can exercise any of these rights by contacting us at [email protected].

Right to Access (Art. 15 GDPR):

You have the right to request a copy of the personal data we hold about you. We will provide you with information about whether we are processing your personal data, what data we are processing, and for what purposes.

Right to Rectification (Art. 16 GDPR):

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected or completed.

Right to Erasure ('Right to be Forgotten') (Art. 17 GDPR):

You have the right to request the deletion of your personal data under certain circumstances, for example, if the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where consent is the legal basis).

Right to Restriction of Processing (Art. 18 GDPR):

You have the right to request that we restrict the processing of your personal data under certain conditions, such as if you contest the accuracy of the data, or if the processing is unlawful.

Right to Data Portability (Art. 20 GDPR):

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance from us, where the processing is based on consent or a contract and carried out by automated means.

Right to Object (Art. 21 GDPR):

You have the right to object to the processing of your personal data, particularly when the processing is based on legitimate interests, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms.

Right to Withdraw Consent (Art. 7(3) GDPR):

Where the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Upon receiving a request to exercise any of these rights, we will respond within one month. We may need to verify your identity before fulfilling your request to ensure the security of your data.

8. Right to Complain to a Supervisory Authority

If you believe that the processing of your personal data by eSIM Pathfinder Global violates applicable data protection laws, you have the right to lodge a complaint with a competent supervisory authority.

The supervisory authority responsible for data protection in Berlin, Germany, where eSIM Pathfinder Global is based, is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstr. 219, 10969 Berlin, Germany
Telephone: +49 30 13889-0
Email: [email protected]
Website: www.datenschutz-berlin.de

While you have the right to contact a supervisory authority directly, we encourage you to contact us first at [email protected] to address any concerns you may have regarding our data processing practices. We are committed to resolving any issues promptly and effectively.

9. Changes to This Privacy Policy

eSIM Pathfinder Global reserves the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of this policy will be revised. We recommend reviewing this Privacy Policy periodically for any changes.

Material changes to this Privacy Policy will be communicated to you by updating the policy on our website, esim-alrialo.click. Your continued use of the website after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

We encourage you to revisit this page regularly to stay informed about how we are protecting the personal information we collect.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise any of your rights as outlined in Section 7, please do not hesitate to contact us.

Email: For all privacy-related inquiries, please contact us at [email protected].
Phone: You can reach us by phone at +49 30 2014 8827.
Postal Address: eSIM Pathfinder Global, Friedrichstraße 112, 10117 Berlin, Germany.

We are committed to responding to your inquiries promptly and transparently. We value your trust and strive to ensure your data is handled with the utmost care and in full compliance with data protection regulations.